Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
We sent back all the faulty cables. At least, the factory were TOLD to send them back.
My guess would be that you got a player that has been in stock for a while, and we overlooked changing out the cable. What's the serial number? Is it 6Gb?
If you want a replacement cable send over an email and we'll get one to you.