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thanks for the explanation on where to find the MSI file.

For clarification: You shouldn't *need* to do those steps to extract the MSI file like that. He was using the MSI file for a specific reason that most people don't need it for. For a newly acquired player like the one you're talking about, just install the 2.0 emplode and firmware normally.

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i have an "unknown player on USB" connected (image attached).

That's an easy fix. That's simply this problem.

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but i need to upgrade the firmware

Yes, please click here for full step by step instructions on how to upgrade the firmware on the player.
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Tony Fabris